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Even if parents have agreed that you may collect information from their kids, parents have ongoing rights — and you have continuing obligations.If a parent asks, you must: Any time you’re communicating with a parent about personal information already collected from their child, take reasonable steps to ensure you’re dealing with the child’s parent.For example, if your company is covered by COPPA, you need to have certain information in your privacy policy and get parental consent before collecting some types of information from kids under 13.

The notice must tell parents: In certain circumstances, it’s okay under COPPA to collect a narrow class of personal information without getting parental consent.

Violations can result in law enforcement actions, including civil penalties, so compliance counts.

Here’s a step-by-step plan for determining if your company is covered by COPPA — and what to do to comply with the Rule.

ORYour website or online service is directed to children under 13 and you let others collect personal information from them.

ORYour website or online service is directed to a general audience, but you have actual knowledge that you collect personal information from children under 13.

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